Frequently Asked Questions
How easy is it to install the controller?
The LUMATIQ smart lighting control system is very easy for your electrician or facilities team to install, and is often completed in less than 60 minutes.
How does the controller work?
The LUMATIQ controller is Powered by Wireless Telematic's patented technology using the cellular network to accurately control and monitor your exterior lights, water features, and even electric door locks. Your team has remote access through the web via their phone or computer.
Can I review electrical usage?
Our system keeps track of runtimes, as well as notifies you of unscheduled power outages and shutoffs.
Do I need WiFi connection?
No. The systems are programed and connected to the Verizon Cellular Network and service is maintained through our company.
Is there a warranty?
The system is fully warrantied with the service agreement. If you have a faulty or damaged device, we will send out a new device and ship the old one back to us.
We even provide any updates to the system free of charge such as the recent 3G to 5G conversion.
Have a question on other applications? Looking to connect the controller to an alarm system? Just contact us!